Frequently Asked Questions

Watch for slow draining sinks, toilets that don't flush properly, bad smells, or gurgling sounds. If you notice any of these, it's best to get in touch.

If you have a drainage emergency, such as sewage backing up, toilets overflowing or flooding from drains, call us straight away on 01282 947 977 rather than using the online form. Our engineers are available 24/7. Try not to use water in the affected area until we arrive.

We use specialist cameras to inspect your drains and find the cause of any issue. You'll receive clear photo or video evidence and a simple explanation of what needs fixing.

The prices on our website are a guide. For the most accurate price, please either call our Burnley team on 01282 947 977 or use the form below to send details and clear photos of the problem.

We offer fixed, upfront prices with no hidden charges. You will always approve the cost before any work begins.

Yes, we provide septic tank emptying, maintenance, and advice for rural properties.

Yes. We provide photo or video proof for every job so you know exactly what's been completed.

Don't flush wipes, fats, oils, or anything that shouldn't go down the drain. We can give you practical tips and offer regular maintenance to keep your drains clear.

Yes. We work with domestic customers (homeowners and landlords) and commercial clients such as shops, restaurants, industrial units, schools and care homes. Prices on our website are a guide for domestic and light commercial work; larger commercial sites and ongoing contracts are quoted individually after a site assessment.

We are based in Burnley and cover Burnley and the surrounding North West. We regularly work in nearby towns and can travel further for larger jobs and commercial sites. Not sure whether we cover your area? Just give us a call and we'll confirm.