5A Widow Hill Rd, Burnley BB10 2TJ
E-mail us: [email protected]
24 Hour Service - 7 Days a Week
Questions
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You Have Questions,
We Have Answers

Drainage issues can be stressful, especially when they disrupt your day. This drainage FAQ for Burnley and the North West answers many of the questions we hear most often at Complete Drain Services. If you want to see typical costs, you can also visit our drainage prices page.

How do I know if my drain is blocked?
Watch for slow draining sinks, toilets that don’t flush properly, bad smells, or gurgling sounds. If you notice any of these, it’s best to get in touch.
What should I do if I have a drainage emergency?

If you have a drainage emergency, such as sewage backing up, toilets overflowing or flooding from drains, it is best to call us straight away. For urgent drainage emergencies, please call 01282 437 952 rather than using the form, as a phone call is the fastest way to reach our 24/7 team.

What is a CCTV drain survey?
We use specialist cameras to inspect your drains and find the cause of any issue. You’ll receive clear photo or video evidence and a simple explanation of what needs fixing.
How do I get the most accurate price?

The prices on our website are a guide. For the most accurate price, please either call our Burnley team on 01282 437 952 or use the form below to send details and clear photos of the problem.

For a quick guide, you can also check the typical costs on our drainage prices page, but the final price will always be confirmed with you before any work starts.

How much will it cost to unblock my drain?
We offer fixed, upfront prices with no hidden charges. You will always approve the cost before any work begins.
Can you help with septic tanks and rural drainage?
Yes, we provide septic tank emptying, maintenance, and advice for rural properties.
Will I get proof of the work done?
Yes. We provide photo or video proof for every job so you know exactly what’s been completed.
How can I avoid future blockages?
Don’t flush wipes, fats, oils, or anything that shouldn’t go down the drain. We can give you practical tips and offer regular maintenance to keep your drains clear.
Do you work with both homes and businesses?
Yes. We work with domestic customers (homeowners and landlords) and commercial clients such as shops, restaurants, industrial units, schools and care homes. Prices on our website are a guide for domestic and light commercial work. Larger commercial sites and ongoing contracts are quoted individually after a site assessment.
What areas do you cover?
We are based in Burnley and cover Burnley and the surrounding North West. We regularly work in nearby towns and can travel further for larger jobs and commercial sites. If you are not sure whether we cover your area, just give us a call and we will confirm.
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    Our Work
    how we work
    Easier than You Can Think!
    Our goal is to provide every customer with professional drainage solutions. We take pride in our fast response times, honest advice, and reliable service across the North West.
    Inspect & Diagnose
    Quote & Resolve
    Clean Up & Finish